KEY-METRICS

Gather all key metrics in one dashboard

Indicate me’s key metrics tool provides customer service agents, team leaders, and managers with valuable insights into customer service performance – without the need to spend time creating various reports. Thanks to a comprehensive dashboard, all time-related aspects of customer service are visualized in one place.

Identify processes that can be streamlined in a simple and smart way – We provide complete support to help you track time in customer service. The tool’s unique features enable you to identify areas for improvement, take action, and monitor the impact of those actions.

animation of keymetrics laptop